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Welcome to Ross Productions (rossproductionspa.com). Your privacy is a priority for us. This policy explains how we handle your personal information when you interact with our website, inquire about our entertainment services, or book us for your event.
To provide high-end production and event services, we collect specific data points:
Inquiry & Booking Details: When you reach out via our contact forms, we collect your name, email address, phone number, and event specifics (date, location, and type of celebration). We utilize professional event management software to securely store this data.
Planning Data: For our booked clients, any song lists, timelines, or production preferences shared through our planning tools are kept to ensure the success of your event.
Usage Analytics: We use tools like Google Analytics to collect non-identifiable technical data, such as your IP address, browser type, and which pages you visit on our site. This helps us optimize our digital experience.
We use cookies (small text files saved to your device) to help our website function efficiently.
Analytics Cookies: These allow us to see how visitors move around the site so we can make improvements.
System Cookies: Essential for the functionality of our inquiry forms and client portals.
Your Choice: You can choose to disable cookies through your browser settings, though some features of the site may not function perfectly as a result.
Ross Productions uses your data solely for professional purposes:
To respond to your initial quote requests.
To manage the logistics and planning of your contracted event.
To send essential communications regarding your booking.
To improve our website’s performance and marketing reach.
We do not sell, rent, or trade your personal information to third parties. We only share data with essential service providers who help us run our business, such as:
CRM & Planning Software: To manage your event details and contracts.
Analytics Providers: To understand website traffic patterns.
Legal Necessity: If required by law, we may disclose information to comply with legal processes or protect the rights of Ross Productions.
We implement industry-standard security protocols to protect your data from unauthorized access. Our third-party planning and booking tools use encryption to ensure your personal and event details remain confidential.
Depending on your location, you may have the right to:
Access: Request a copy of the data we hold about you.
Correction: Ask us to update or change inaccurate information.
Deletion: Request that we remove your personal data from our systems (unless we are legally required to keep it for tax or contractual purposes).
If you have questions about this policy or how your data is handled, please reach out to us:
Ross Productions 2 Bangor Road, Middletown, PA 17057 (Mailing) | 2727 Columbia Ave, Building 2 Suite 2, Lancaster, PA 17057 (Office) | Email: tyler@rossproductionspa.com Website: www.rossproductionspa.com
Dates fill fast and moments like this only happen once. Let’s start planning an experience your guests will talk about long after the last song plays. Reach out today and let’s make it unforgettable.
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